Frequently Asked Question

We’re a Manufacturer.

We’re located in Bld.22,No.22,Lefeng 8th Road Henglan Town,Zhongshan City, GuangDong province, China.After you arrive at Guangzhou International Airport, just take the shuttle bus from the airport to Henglan Town directly or take the LRT from GuangZhou Nan station to Guzhen Station where is very close to Henglan Town .

Send Inquiry to Melinz. → Specification Confirmation → Quotation → Sample List Confirm → Proforma Invoice → Payment Bank Slip → Sample Delivery → Sample Satisfactory → Bulk Order List → Proforma Invoice → 30~50% Deposit Payment in Advance → Production Ready → Balance bank slip → Delivery → After Sales Service

-Yes.Please feel free to contact us.

For sample order, we can accept T/T, Paypal, West Union, 100% in advance;For bulk order, 30~50% deposit in advance by T/T, balance before shipping; For very big order, T/T or L/C is negotiable.

Yes, please share with us your detailed requirements, and as to logo, order quantity is requested depending on different lights, generally would be laser logo ( free of charge), for silk-print logo, price to be further discussed.

We have related reports to monitor IQC and QC, all lamps will be subject to 24~72 hours aging test before packing and delivery.

The industrial standard is generally 2 years, but it doesn’t mean that life span of lamps is 2 years, most of the lamps would still function well after 2 years normally. 2 years warranty means we’ll provide related after sales service during this period.

-It could be shipped by sea,by air or by express(EMS,UPS,DHL,TNT,FEDEX and ect).
Please confirm with us before placing orders.

Yes, we can offer our professional solution for you, IES file is available if you have the design team. 

Firstly, Our products are produced in strict quality control system and the defective rate < 0.2%.
Secondly, if products are within the guarantee period, we will send new lights with new order for small quantity.
For defective batch products, we will send out new replacement to you immediately for you to solve the problem

As long as the company you contact is a manufacturer, good quality product should have the same level with ours.